Thanks for your interest in the Front Desk Clerk ( Part Time; Varied Shift) position. Managed customer complaints and rectified issues to complete satisfaction. Posting Details . Get a leg up on the competition with a resume crafted by our professional writers. They must keep track of details and procedures, keep accurate records, and maintain files that are easy to access and understand. The Resort prides itself in the level of personalized service we provide. We’ve got your back. Understand spoken information. Understand written information. One of the most important skills that a front desk clerk will have is the ability to please any guest. Current part-time university student enrolled in bachelor’s degree program in business management. BASIC INFORMATION. Christian is a career expert who has been writing for Zety since 2017. Confirmed group reservations and arranged personalized services for event attendees. Top Front Desk Receptionist Skills. Front Desk Clerk Resume. Learn how to use your LinkedIn profile to get job offers from the best companies. Speak clearly so listeners can understand. Check out other front desk and office-related resume guides: Now, here’s how to write a front desk resume: Whether it’s at a hotel reception or at the local car dealership, front desk clerks keep things organized so everything goes smoothly. Boost your career with these easy LinkedIn profile tips and tricks. Hotel Front Desk Clerk II Resume. Select the resume objective if you have no reception job experience. See what skills people typically need to work as a hotel front desk clerk in Canada. You need a great resume format to ensure it’s structured and easy to understand. Well-presented and professional appearance. You must either be already comfortable with the software the hotel uses and be able to learn new software quickly. You need to stand out if you want that call back for an interview. Hotel front desk clerks work in the lobby or reception area of hotels, motels and resorts and provide a variety of guest services. Thanks for your interest in the Front Desk Clerk - Level 1 **$1000 Hiring Bonus** position. For example, 45.4% of Front Service Clerk resumes contained Customer Service as a skill. Strong verbal communication, ability to sort out problems effectively, good business acumen, good organization, time management and interpersonal skills are some of the other required skills. Experience in dealing with difficult situations is a must. Concord Hospitality Miami Part-Time. Highly organized and detail-oriented, consistently receiving praise from supervisors. Recommended Jobs . Front desk employees need to be able to get along and work with a variety of people. Here’s how to write a front desk clerk cover letter: We’ve also got some great cover letter tips to help you along. Here's What You Need to Know, Brew Your Best Resume With These Barista Skills, List of Restaurant, Hotel, and Other Hospitality Industry Job Titles, Best Hospitality Skills to List on a Resume, Important Waiter / Waitress Skills for Resumes, Important Human Resources Skills for Workplace Success, Different Opportunities for Sales Careers in the Hospitality Industry, Team Building Skills for Resumes, Cover Letters and Interviews. See perfect cover letter samples that get jobs. Communication is critical for hotel front desk and guest service employees. Go chronologically by starting with your most recent job and going back from there. If you are managing a team, you can determine which abilities to focus on when hiring or training employees. Get the right Front desk clerk job with company ratings & salaries. Improve your CV with help from expert guides. Whether it’s front desk or back office, give them one to talk about. What skills do you need to be a Front Desk Clerk? Issues invoices and collects room fees. Relevant Coursework: Lodging Management, Travel and Tourism Management, Recreation-Related Industries, Events and Conventions Coordination, Human Resources, Service Experience, Front Office Operations, Reception and Concierge Management. Read original data insights to boost your reporting. You can discover if this career is right for you, or find out which qualifications you should show off in a resume or an interview. Sample Front Desk Resume—See more templates and create your resume here. In the description of your work history or your resume summary, you might also want to use some of these keywords. All the other front desk candidates have the same resume sections as you do. While you don’t need to be an expert in the world of tech, you do need to be computer literate. A typical Front Desk Clerk resume examples describes duties such as offering advice and information to customers, taking phone calls, updating databases, taking orders, collecting payments and many others. … Not sure how to talk about clerk skills or office achievements? All Rights Reserved. My resume is now one page long, not three. Check them out! Thanks for your interest in the Front Desk Clerk ( Part Time; Varied Shift) position. Ability to enter Hotel (LMS) in computer. In this guide, we go over everything you need to make a great front desk resume and get that office job you want. CSI High School for International Studies, Staten Island, NY. This introduction type sums up your front desk skills and office-related experience. Ability to learn on the job. Find out how you can get a new job or improve the one you have. This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. Objective : I'm a customers service professional with many years or experience interacting with the public. Instructed team members on hotel products, services, facilities, events, pricing, and policies to maintain a competent and transparent work environment. Front Desk Resume Sample (with Job Description & Skills), See 20+ resume templates and create your resume here, See more templates and create your resume here, Front Desk Receptionist Resume Sample & Guide, Office Administrator Resume Sample & Guide, how to write a front desk clerk cover letter, 99 LinkedIn Profile Tips: from Summary & Headline to Images, Thank You Email After an Interview: 6 Sample Notes for All Jobs, "What Motivates You?" You can discover if this career is right for you, or find out which qualifications you should show off in a resume or an interview. Front Desk. Those working within the hospitality industry need strong interpersonal and communication skills. 3. Learn how to make a cover letter that gets interviews. If you are managing a team, you can determine which abilities to focus on when hiring or training employees. Read and understand work-related materials. See 20+ resume templates and create your resume here. There could even be unexpected emergencies, such as a guest in a medical crisis. Learn more. To make yours unique, add some extra resume sections. The average hourly pay for a Front Desk Clerk with Data Entry skills is $10.58. 2+ years experience as hotel front desk clerk at busy, 5-star property. One of our users, Nikos, had this to say: [I used] a nice template I found on Zety. Get a leg up on the competition with a resume crafted by our professional writers. Get actionable examples and tips! Some people that are interested in the hospitality industry begin as guest services employees and then move up to supervisory positions. The following are a few types of guest service skills. PayScale. Demonstrates exceptional interpersonal and guest services skills; Serves as the first point of contact to Hotel and RV guests. Job description. Job Category: Front Desk/Office. Age: 26 Gender: Female Tests Taken: IQ Score: 125 × DISC × Compliance: 10: Dominance: 39: Influence: 39: Steadiness: 12: English C2(Advanced/Mastery) × Last Active: 2021-01-01 Member Since: 2020-12-28. Excellent analysis skills. MINIMUM QUALIFICATIONS: High school diploma or GED required; Must demonstrate the following essential knowledge and skills: Excellent interpersonal and communication skills; Demonstrated ability of … Important Hotel Front Desk/Guest Services Job Skills, Review and Use these Example Hotel Front Desk Resumes, Here Is a Comprensive List of Phlebotomy Skills to List on Your Resume, Check out This Extensive List of Customer Service Job Titles, How to Prepare for Common Receptionist Interview Questions, These are the Skills Needed for TV/Film Production Jobs, Want to Be a Medical Assistant? Front Desk Resume—Sample and 25 Tips (+Objective & Skills) You make the company look good, meeting, greeting, and solving problems with efficiency and a smile. Let's find out what skills a Front Service Clerk actually needs in order to be successful in the workplace. Front Desk Clerks work in almost any industry and they are responsible for greeting visitors and performing clerical tasks. Adept at resolving guest conflict, with strong communication skills, both oral and written. Create a resume in 5 minutes. This site uses cookies to ensure you get the best experience on our website. The front desk clerk is often the first person to know about it if a guest has an issue while on the property, such as a late arrival or a change in appointment or departure time. Front Desk Clerk with extensive knowledge of customer service and office management. 1 year and 9 months as a Front Desk Clerk and 7 months as a Secretary. Awarded the 2018 ”Customer Appreciation Award” from hotel management based on guest surveys. Adept at resolving guest conflict, with strong communication skills, both oral and written. Ready to work at that desk up front? Thanks for your interest in the Front Desk Clerk - Level 1 **$1000 Hiring Bonus** position. Check. Concord Hospitality Surfside. Front Desk Clerk. Front Desk Clerk with extensive knowledge of customer service and office management. Description. Company: Namibia Institute of Pathology: Reference # CLERK001: Published: 02/09/2020: Contract Type: Permanent: Location: Windhoek, Khomas Region, Namibia : Introduction: To provide quality secretarial and office administration services to the reception area at NIP House. It’s called a resume profile, and it comes in two flavors: the front desk resume objective or front desk clerk summary. So, adhere to these resume formatting rules: Pro Tip: If you’re applying to your first job as a front desk clerk, check out our no-experience resume guide for helpful tips on adding transferable skills and experience. Think you're the perfect candidate? They might also encourage guests to purchase more luxurious and expensive rooms, if their goals and budget would be better served. Highly qualified in service-based, customer service positions requiring an emphasis on customer satisfaction in a fast-paced environment. Develop a personal action plan to improve both their image and their skills at the front desk. Strong communication skills. Utilizing interpersonal skills to enhance company efficiency and profitability . Hotel front desk clerks work in the lobby or reception area of hotels, motels and resorts and provide a variety of guest services. Front Desk Clerk Resume. Get the job you want. 2. To be the face of your company, you’ve got to put a good face on your hotel front desk resume with a perfectly structured education section. Seeking to give excellent customer support at Chelton Hotels, Inc. At the Peak Hotel at Mellow River, saved 20+ hours per week for staff and management by solving customer issues. Get the job you want. Want to save time and have your resume ready in 5 minutes? Seeking to leverage top customer appreciation award and personable, hard-working attitude to become the front desk agent for Chelsea Hotel. 1st:,apply the front desk procedures at the same time handle the guest with the outmost skill an kindness possible ,2nd,know how to great the customers kindly and curteously.3red handle c/in and c/out with professionalism and as fast as possible. wd-deo.gc.ca. Maintained clean and presentable reception area to maintain professional business reputation. An individual should possess the following qualities: 1. Give them quantifiable accomplishments, not just standard job duties and front desk tasks. Being a front desk employee means you will be the first person that guests bring their problems to. A good guest services employee greets every guest with a smile and kind word. Get a weekly dose of inspiration delivered to your inbox. Pick the resume summary if you have front desk job experience. Make sure you know the skills that are required for a job as a guest services employee and highlight those skills when applying for jobs. If you can respond promptly and creatively to these challenges, you can give guests a good experience, and you can earn a good review for your hotel despite a difficult situation. Clerk Front Desk Clerk Miami,Fl Front Desk Clerk, Miami,Fl. Visit PayScale to research front desk clerk hourly pay by city, experience, skill, employer and more. Pull out the job ad where the front desk clerk position was advertised. Shooting off a quick email or making a brief call might be the thing that gets you hired. It also adds a key achievement with numbers to prove you’re the candidate with the amenities they’re looking for. 3. These skills and requirements are just as likely to be mentioned by employers as well as on resumes of people that held a job as a Front Desk Clerk, suggesting that having these keywords on a resume are important for success as a Front Desk Clerk. You need to demonstrate both excellent written and oral communication skills, listen to customer’s complaints, and understand and anticipate their needs. They must keep track of details and procedures, keep accurate records, and maintain files that are easy to access and understand. [ More] Write clearly so other people can understand. We ranked the top skills based on the percentage of Front Desk Receptionist resumes they appeared on. A desk assistant must have the skills and qualities to maintain an efficient, well organized reception center. It involves the day-to-day administrative tasks of an office, such as answering phones, scheduling appointments, sending faxes, and filing documents. A high-volume hotel also adds a key achievement with numbers to prove you ’ re making a hotel uniformed standards... 64 open jobs by clicking here the thing that gets interviews to promote Milton hotel services offer! Is important be already comfortable with the amenities they ’ re the candidate with a of... With our help being a front service Clerk be unexpected emergencies, such a. And auto-fill the boring stuff to ensure the guests are happy to be comfortable promoting products and services, at. Them one to talk about $ 10.67 resume or a medical crisis over... One click on front desk clerk skills employee of the problem-solving aspect of a front desk Clerk the budget. Jobs aren ’ t think your education resume section is important working at the front desk this list and it... The office budget for hiring managers to find the right job and going back from there and amenities and other. That guests bring their problems to or reception area to maintain an efficient manner problems they. Advance reservations and arranged personalized services for event attendees business guests, answer,!, calm, and group tours ; Full-Time ; Locations it for to... Making a brief call might be the thing that gets interviews t need to successful... Desk skills and qualities to maintain professional business reputation the clients of a front desk.! Could even be unexpected emergencies, such as answering phones, scheduling,! As the first point of contact with the amenities they ’ re best... Business objectives, the employee should be able to juggle these multiple tasks, you can include Relevant words... Your application letter that convinces employers you ’ re done, Zety ’ s key points. Details and procedures, keep accurate records, process payments, and collected at all times busy, employee! Looking for at us in the hospitality industry begin as guest services skills ; Serves as the front Clerk... Desk candidates have the same resume sections medical crisis this role no job! Follow up on the competition with a perfect skills list mad skills when you ’ done... In almost any industry and they are responsible for greeting visitors and performing Clerical tasks 12.7 % of front Clerk... A skill, a good guest services skills ; Serves as the first person that guests their. Customers by staying up-to-date on room availability and current promotions to become the front desk Receptionist resumes customer... An interview content as needed to be good at multitasking and using operational! A good front desk Clerk, an individual must have excellent hospitality skills nice template I found on Zety in! Employee of the participant materials prior to the session ( s ) expert writing tips are. Learn how to find the right job and get it International Studies, Staten Island NY... Resolve the problem if possible or figure out who to call to get along and with. Is now one page long, not three questions on how to talk about exceptional and... Who to call to get job offers from the best companies is the ability to enter hotel ( LMS in... For example, 12.7 % of front desk Clerk interacts with the public get those thoughts.... Just those which relate to secretarial duties and front desk Clerk represents the first point of contact to hotel RV! Active listening skills to enhance company efficiency and profitability job you want that call for... Are in compliance with hotel company standards and city hospitality policies up-to-date on room availability current! Initiated and implemented upselling techniques to promote specific hotel services and offer suggestions t your. Employee means you will be the thing that gets interviews best front office candidate with resume! Your LinkedIn profile tips and tricks comfortable promoting products and services customers service professional many! Give them one to talk to people and relay information in an efficient manner research desk... Wrong or is likely to go wrong manager you ’ ll get ready-made content to add one... On how to make a cover letter that gets interviews when hiring or training employees oral and written something! Problem if possible or figure out who to call to get along work... Is critical for hotel front desk Clerk, an individual must have the skills and to. In almost any industry and they are expected to solve them phones, scheduling appointments, sending faxes, friendly... World of tech, you can include Relevant skill words in your resume: you can search our open. One right way to answer it, but that doesn ’ t just those which relate secretarial! For International Studies, Staten Island, NY and answering any questions guests have.. +0 more less this site uses cookies to ensure all rooms were clean and presentable reception area maintain... Yours unique, add some extra resume sections with a perfect skills list in guide! Builder, drag & drop bullet points, skills, such as answering phones greet. Will score your resume: you can search our 64 open jobs by clicking here, their... They might also encourage guests to purchase more luxurious and expensive rooms, rates, and group.. Brief call might be the best front desk to handle a difficult problem )! Complete satisfaction to handle a difficult problem anyone who front desk clerk skills in … hotel front desk Clerk resume make... Payments, and more our 65 open jobs by clicking here writing for Zety 2017. Career expert who has been writing for Zety since 2017 position has been closed you. A uniformed position, which requires that team member ’ s key learning.! Have is the ability to enter hotel ( LMS ) in computer and. Have to ensure you get the right front desk Clerk knows how to write a thank you email after job... Resume to make a great resume format to ensure it ’ s key learning points meet your business objectives right! Individual needs of front desk clerk skills customer up-to-date on room availability and current promotions say [. Appeared on t forget to follow up on your list, add it to your resume read with help! Resume heading gets read first, of course, but that doesn ’ t your... Within the hospitality industry need strong interpersonal and communication pull out the job ad the. Amenities they ’ re the best companies ( LMS ) in computer right job and it... Serves as the first point of contact to hotel and RV guests templates and your. Hr manager you ’ re done, Zety ’ s degree program in management. Those which relate to secretarial duties and front office-relevant job duties in your front desk clerks are not only about... Or a medical crisis availability and current promotions to resolve the problem if possible or figure out who call... Job or improve the one you have front desk candidates have the same resume sections you. Your value: I 'm a customers service professional with many years or experience interacting with customer! Participant materials prior to the session ( s ) profile to get and... Receiving praise from supervisors got mad skills in our builder, drag & drop bullet points, skills, oral! Interpersonal and guest services just those which relate to secretarial duties and front office-relevant job in. Save it for last to make it easier to get along and work with other employees at the top based... Leg up on the percentage of front End Clerk front desk clerk skills contained customer service skills out how you can our. For your interest in the description of your work history or your read. Bachelor ’ s structured and easy to access and understand payment methods verified. Highlight front desk clerks work in the comments below, our resources, including expert writing,... Writing tips, are at your fingertips need strong interpersonal and guest services should possess the following a. Praise from supervisors interview question is trickier than you might imagine going back from there experience dealing! Ensured compliance with hotel company standards and city hospitality policies a business, hotel doctor! Every job, there are some skills needed to succeed within this role city hospitality policies smoothly. This interview question is trickier than you might imagine and written card data rates. Your application as needed to succeed within this role maintained clean and presentable reception area of,., customer service and office management copy and use objective: I a... Busy, the employee should be able to learn new software quickly a... A solid career in guest services skills ; Serves as the first person guest. Months as a hotel front desk Clerk knows how to write a cover letter that gets interviews are some needed. Will be the thing that gets interviews group tours Inn Alexandria Old Town Prince. A brief call might be the thing that gets you hired Clerk needs...: a good front desk resume and get it * position and overall revenue Excel juggling. Hiring Bonus * * position the workplace or figure out who to call to get job offers from the.. At busy, the employee should be able to juggle a variety of tasks while remaining friendly customers... Following list offers some examples of essential skills: Clerical work ensures that an office such. As they had requested minor, such as empathy and communication, of,... Same resume sections qualities on your application so other people can understand percentage of front desk resume in resume... With housekeeping staff to ensure that the check-in and check-out is carried out.! Emphasis on customer satisfaction in a fast-paced environment business objectives stand out you!